1. Payment Processing
Foldanddrain accepts Visa, Mastercard, American Express, Apple Pay, Google Pay and other supported electronic payment methods where available at checkout.
Payments are processed by Stripe, an independent payment service provider. Customers do not need to sign in to a Stripe account to complete a payment. The payment options displayed at checkout depend on availability and the selected payment method.
Our billing descriptor is Foldanddrain. Customers may refer to this descriptor when identifying a transaction associated with an order placed on our website.
2. Transaction Monitoring
Stripe applies its payment processing procedures, including periodic payment risk assessments and monitoring for unusual transaction activity. Transactions may be subject to additional checks where circumstances warrant.
Foldanddrain may review order details and relevant transaction information when necessary to assess an order, investigate suspected unauthorised activity or comply with applicable legal obligations. Orders may be held for review or declined where there are reasonable grounds to suspect unauthorised use, fraud or other unlawful activity.
3. Payment Information and Privacy
Payment information is handled through the applicable payment processing arrangements. Foldanddrain does not request customers to disclose full payment card details or card security codes by email.
We process personal information in accordance with applicable German and European data protection requirements, including the General Data Protection Regulation (GDPR), and applicable United States privacy laws. Further information about the collection, use, disclosure and retention of personal information is provided in our Privacy Policy.
Our website uses a cookie consent banner. Non-essential cookies are used only after a visitor selects “Accept” on the cookie banner. Essential cookies may be used where necessary for website operation or where otherwise permitted by applicable law. Further details are available in our Cookie Policy.
4. Customer Responsibilities
Customers should review their order details before submitting payment and use payment methods they are authorised to use. Any suspected unauthorised transaction associated with an order placed on our website should be reported promptly to us and, where appropriate, to the relevant payment card issuer or payment service provider.
We may request relevant order information to help identify and investigate a payment enquiry. Customers should not send full card numbers, card security codes or account passwords by email.
5. Contact Information
For questions concerning a payment or a transaction associated with Foldanddrain, please contact:
Brand: Foldanddrain
Company Name: [Company Name]
Address: [XXX]
Telephone: [XXX]
Email: supplier@foldanddrain.com
We aim to respond to payment-related enquiries within 24–48 hours.
6. Policy Updates
We may update this policy when our payment procedures or applicable legal requirements change. The latest version will be published on this page, together with its updated revision date where applicable.